Elevating Your Emotional Intelligence
In this session, you will gain an understanding of your emotional “triggers” and how to react with focus and purpose. You will also learn strategies to identify other people’s emotions and how to communicate using empathy and understanding. The result is improved relationships and a higher level of success in achieving organizational goals.
- Expected Outcomes
- • understand your emotional triggers and how to avoid them
- • react intentionally to emotional interactions
- • increase awareness of what others are thinking and feeling
- • strengthen relationships through empathy and understanding
- • manage your emotions so you make more effective, reality-tested decisions