Elevating Your Emotional Intelligence

Emotional Intelligence is a key success factor for both employees and leaders in today’s competitive marketplace. One of the key elements of emotional intelligence is self awareness, which provides insight into your assets as well as areas where you can make improvements. In this session, you will gain an understanding of your emotional “triggers” and how to react with focus and purpose. You will also learn strategies to identify other people’s emotions and how to communicate using empathy and understanding. The result is improved relationships and a higher level of success in achieving personal and organizational goals.
Expected Outcomes:
  • Understand your emotional triggers and how to avoid them
  • React intentionally to emotional interactions
  • Increase awareness of what others are thinking and feeling
  • Strengthen relationships through empathy and understanding
  • Manage your emotions so you make more effective, reality-tested decisions
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