Building Your Communication Skills
Communication is the foundation of everything we do – and we need to continue to improve our communication skills throughout our lives to be truly successful. In this session, you will learn about the impact of what you say, but also how you say it. You will learn how to ask powerful questions to get the information you need and to build strong relationships with others.
Expected Outcomes:
- Identify internal and external factors that impact communications
- Describe the characteristics of effective communicators
- Understand the impact of verbal and non-verbal communication
- Listen effectively and ask powerful questions while empathizing with the other person’s experience
